Consumers and Their Paralegal Services

October 24, 2010 by In The News  
Filed under Internet Marketing Orlando

Buying a new car is an exciting time. You’ve saved up your money, taken your dream car for a test drive, negotiated an offer, made that down-payment, signed on the dotted line and now you’re driving away from the dealer — only to find that there is a sudden clanking sound. A few days later, you have the car in the shop and the mechanic tells you there are big repairs that need to be done. It sounds like you may have purchased a defective car! While it’s not absolutely necessary, many people find the easiest way to navigate through the federal and state lemon law is to hire paralegal services.

Sometimes consumers can avoid the services of a paralegal by hitting up the Better Business Bureau to learn about state laws concerning defective motor vehicles. The BBB Auto Line program has helped more than two million consumers since 1978. First, you can click lemon law on your state page to learn more about qualifying for a refund or trade-in. Then, you can simply file an informal complaint at Once your complaint has been filed, a Better Business Bureau representative will contact you by phone regarding your case. Often times, a reasonable agreement can be reached with the manufacturer or dealer. If not, your proceedings may take you to an informal arbitration, where both sides will then present their views.

On the other hand, hiring paralegal services is more like hiring a detective. Legal assistants will reconstruct the history of your lemon car from the time it was made until your complaint. They will be able to tell whether the vehicle has been in an accident or rebuilt, whether repairs had been made by the dealer, the time spent repairing the vehicle, the amount paid for repairs and whether that particular vehicle has known defects. They’ll also look out for fraudulent paperwork. After the lemon law lawyers do their research, they will then present the manufacturer with your case. You may then accept the manufacturer’s offer or reject it and file a lawsuit.

Lemon law lawyers cannot guarantee they’ll award you big money, yet they can gather a lot of information on where your vehicle has been and they can pressure manufacturers or dealers into getting down to business. You may feel down on your luck, as though you probably won’t qualify, but why not call for paralegal services to see if there is a way out of this mess? Many legal assistants will work pro bono or at a reduced rate if you are struggling economically. Sometimes their fee comes out of the settlement award only if your case is successful, so it’s a win-win situation.

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